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Practical guides for inside-sales and operations leaders at distributors and manufacturers: how to quote faster, measure turnaround, automate order status and follow-up, and fund AI projects in Québec.
How to cut RFQ response time from 2 days to 2 hoursCut RFQ response time from two days to two hours: where the delay really hides, a step-by-step fix, and a worked example with the math shown.RFQ automation for distributors: a practical guideRFQ automation for distributors, explained plainly: what can be automated, what should stay human, how to choose an approach, and a worked example.How to automate quotes from email without losing controlAutomate quotes from email without losing control: let AI match lines, calculate prices in code, flag what is unclear and keep a rep approving every quote.ERP quote automation with Epicor, NetSuite, SAP Business One and AcumaticaERP quote automation with Epicor, NetSuite, SAP Business One and Acumatica, explained honestly: export-based price sheets, 6-hour refresh, custom options.Order status automation: answering "where's my order?" without tying up a repOrder status automation for distributors: answer 'where's my order?' emails from your order data, with tracking, without tying up an inside sales rep.AI for industrial distributors in Québec: where it pays off firstAI for industrial distributors in Québec: which workflows pay off first, a worked cost example, bilingual and Law 25 considerations, and funding.Quote follow-up: when and how to chase an open quoteQuote follow-up for distributors: the day 3 and day 7 cadence, what to write, when to stop, and a worked example of what silent open quotes can cost.The inside-sales labour shortage: what distributors can do nowThe inside-sales labour shortage in Québec distribution: what the vacancy data says, where rep time goes, and five practical steps to take now.Why every AI-drafted quote should be approved by a personWhy every AI-drafted quote should be approved by a person: what can go wrong, what a Canadian chatbot ruling showed, and how approval stays fast.Québec AI grants for manufacturers: preparing an IRIA or ESSOR applicationQuébec AI grants for manufacturers and distributors: how DEC's IRIA and Investissement Québec's ESSOR may apply, and how to prepare a clean application.Quote turnaround KPIs every distributor should trackQuote turnaround KPIs for distributors: formulas for response time, 24-hour rate, win rate and touch time, a worked example, and how to set up measurement.Quoting in French and English: what Québec buyers expectBilingual quoting in Québec: what the Charter of the French language and Bill 96 say about commercial documents, and how to quote in both languages.
See what your RFQ backlog is costing you.
In 20 minutes, we look at your quote volume, response times and price sheet, and tell you plainly whether Merlin is a fit. No slides.
Example first year on Starter: $5,000 setup + $3,500 pilot + 11 months at $2,000 = $30,500, taxes extra. See the full cost breakdown
